Lil' Tulips - Stillwater, Minnesota

Samantha8142

I absolutely recommend this place! They shipped my order out less than two hours after I ordered, and I received the item in 2 days! My package was packed very nicely too. I will definitely order from here again!

Hadleigh H.

I haven’t received my order yet, but i’m already giving them 5 stars! I didn’t even realize this shop was located in stillwater, i am also from mn and stillwater is one of my favorite places! i ordered an item at 9:19am and by 11:12am it was already being shipped to me! will update when i receive my order 🙂

Jennifer A.

Found some hard to find Jellycat plushies from this place online and made an out of state order. Shipping was very fast and reasonably priced. My kids will be very happy to have these for Christmas.

Emily A.

High quality items, large variety and selection of kid’s items, prices were competitive for what you were getting, very cute things including lots of cute animal toys. Fun stop.

Nino

Love this store. Everything is just so cute and you can find good quality items. I usually come here to get baby plates, swaddles and other items. As well as an interesting toy that I hadn’t seen anywhere else before. They have a massive selection of animals/dinosaurs in the back wall. My sons favorite area 🙂

Patrick N.

I had to come leave a review for this shop. I had an issue with a stolen package and the shop owner went out of her way to make sure I got an item that had gone out of stock in the process of trying to track down the package. She offered a level of customer service that you don’t come by everyday. I am truly appreciative and my son will be so excited to open his gifts on Christmas morning! Thank you so much Jenny and Van.

Lydia M.

If I could book a trip to go to this store I would. I shop exclusively online at the moment but as a first time expectant mom I've spent a lot of time looking through different stores for what I want and Lil' Tulips always carries the cutest stuff. They ship their packages in record time, and each one arrives with a little gifted chap stick that is my favorite formula ever. My husband and I have one in each of our office's and in the car now. When they conducted their Black Friday sale I was sent the wrong print for a cloth diaper and within a couple minutes on the phone the lovely assistant had completely remedied the situation and within a few days the correct product arrived. I cannot stress enough how amazing their customer service has proven to be time and time again. I cannot wait to place my next order!

R. W.

My wife has supported the company for years through their digital storefront. We travel a lot and were excited to be near a physical shop and made a trip out of our way to stop by.

The result left much to be desired.

Staff were young and didn't seem to want to be there, not checking in on anyone. We were there for about 2 hours and helped more people find things that we had seen while browsing than the staff did.

One item we wanted was listed as being on sale online. The staff did help me find it and showed me it was even cheaper in store. Nice, right? Nope, because at ring up it rung up higher than was listed and they insisted they had no allowance to make changes.

False advertisement defined.

I waited until Tuesday to reach out because that's when I was told the manager would be able to help.

A call resulted in a young girl, maybe the one from Saturday, telling me to email because no manager was ever in store and that was my only option.

I found another number listed online and was hopeful that'd be the solution.

Nope, because it was another line for the store and I was told again to just email.

Other items we purchased rung up incorrectly, too.

A great selection, for sure. The issue is the staff is very unhelpful, at times rude, and no one in charge is even available for easy contact.

If you're going to leave kids in charge that don't want to be there, at least ensure everything is priced correctly or that they know they can make changes. Bare minimum stuff.

Customers, if you want something, check to make sure they charge you correctly.

Update: An email sent, which was the option I was left with to reach someone to assist me, resulted in a quick response and a solution to some of the problems my family had.