tesnus Alexander Boutique@ - Los Angeles, California

Gio

Muy buen servicio al cliente es recomendable vestidos muy bonitos y elegantes la tienda muy limpia es grande y puedes escoger el modelo que tú estás buscando .

Jeanette Tule

I was originally scared after buying from here because I saw the bad reviews online. I needed my dress within less than 3 weeks and they helped me find a dress within my budget and it got there in one week. I think that everyone’s experiences vary, but overall I had a great experience. Thank you for helping me find my dream wedding dress!

Ale Molina

Worst place ever to shop for a dress! I regret buying here so much! I wish I would have read all these reviews before purchasing anything here! I ordered a cape for my nieces dress and they gave me a piece of tulle fabric they pieced together in store in 40 min! They are so unprofessional! I called to see to see if I could return the “cape” and she said no I would have to pay extra to get a new one! Payed almost 2k for something my niece nor I liked! Not to mention they said it’s emerald green when clearly this is a green! Also just to top it off we found out she sold us a WEDDING DRESS and said nothing!

Mandalaybay

We purchased my daughter’s quinceañera dress here last August and got it in late December 2023. The godmother lost the copy of the receipt but they still honor our purchase. We just told them all the details about our order. Thanks that they didn’t make a big deal about it. The employees were so helpful and nice. So relief that we got the dress and the quinceañera party turned out great!

Alicia Rm

People here have the worst etiquette. Since the 1st time we came in we had a bad experience but we didn’t let it get to us. My god daughter fell in love with a dress so we order it. We were schedule for a fitting so we went in. We went in so happy to pick up my god daughters quincenera dress just to be greeted so rudely by chela. She stated we went in late. I told her I had called and asked if I could schedule a later time and I was told yes and said no one notified her. She tried to give us two different dresses that were not the dress that I had purchased. She kept arguing that it was the dress we had purchased and ask if we had a picture but were told specifically by her we couldn’t take a picture she pursue to see the contract which I forgot in my car just for her to tell me she did not have to see it. We decided not to get the dress tailor there we did not feel confident they could do the job and also we were told the dress will be pressed we even waited 2 hours for this I over heard her ask and employee to skip us and seen how another dress was getting done because she decided we could get skipped and we still didn’t complain. Never again am I coming back to this shop and neither will I be recommending it to anyone.

La gente aquí tiene la peor etiqueta. Desde la primera vez que vinimos, tuvimos una mala experiencia, pero no dejamos que nos afectara. Mi ahijada se enamoró de un vestido, así que lo ordenamos. Estábamos programados para una prueba, así que entramos. Entramos tan felices de recoger el vestido de quinceañera de mi ahijada solo para ser recibidos tan groseramente por chela. Dijo que llegamos tarde le dije que había llamado a tiempo. Le dije que avía programado un horario posterior y me dijeron que sí está bien y ella contestó que Nadien le había notificado. Trató de darnos dos vestidos diferentes que no eran el vestido que había comprado. Siguió discutiendo que era el vestido que habíamos comprado y preguntó si teníamos una foto, pero ella nos dijo específicamente que no podíamos tomar una foto el día que lo ordenene . Ella pidio ver el contrato que olvidé en mi auto solo para que fuera y me dijera que ella no tenía que verlo. Decidimos no hacer ninguna alteración al vestido allí, no nos sentimos seguros de que pudieran hacer el trabajo y también nos dijeron que el vestido sería planchado, incluso esperamos dos horas para esto. Una trabajadora iba a planchar el vestido pero chela decidio que nosotras podíamos esperar. Y la muchacha procedió a planchar otro vestido y todavía no nos quejamos. Nunca más volveré a esta tienda y tampoco se la recomendaré a nadie.

Beatriz Mercadoisnxkxmrjcncj ch mhk

Que los echos hablen por si solos. Cuando visiten esta tienda superbicen bien no sea que les pase como ami. Estoy segura que me dieron el vestido de muestra

Laura R

No leí comentarios antes de hacer mi orden tenía buena referencia de otros lugares pero decidi probar aquí porque a mi hija le gustó un vestido. Ha sido estresante porque no ha llegado en el tiempo acordado espero me resuelvan yaaa porque viaje de otro estado un año antes y no puede ser que siga esperando

Liliana Mora

Do not buy here !!! . Very unprofessional they do not have your dress ready when there suppose to.. you Have to make an appointment even to pick up your accessories that should of been ready with the dress. They just waste your time and they could care less if you live far or not. They never answer the phone and there excuse is “ we are busy “ Rude staff that expect for you to know the designer of your dress even if you give them your contract number !! Who is really going to remember the designer of there dress Really!!!! Your contract number should be good Enough for them to be able to look for your dress ! Stay away and save your self a headache and stress !