Carmen - Scottsdale, Arizona

Sa'Von Sanders

I give two stars because Julie one of the sales reps is very kind, passionate and helpful. However, I would advise high caution when purchasing items from the store. The jewelry is very cheaply made and you’re not allowed to exchange or return faulty products. Saturday afternoon I stopped in looking for a gift for a friend. I did not find anything she’d like. I saw a few items I liked for myself so I tried on the items, the whole time Julie was very attentive and checked on me frequently. Unfortunately the items did not fit in the way I was hoping so I didn’t purchase. I continued to peruse as I like shopping local and Julie was giving such a wonderful experience I wanted to purchase something. So I saw a pair of large gold hoops that I liked. I made the purchase and left. The next morning I went to put the earrings on, the first earring’s clasp opened a little stiff but it opened. I opened the second earrings clasp and it broke off. Wow. I don’t know anything about how to make or fix jewelry so I immediately put the earrings back in the bag and figured I would go back to the store to see if the owner could fix the earring since it’s local. I took the earrings back and was told that per their policy on the receipt, they could not exchange or replace the earrings. Also, that the owner would not fix them. I’m shocked at the complete lack of customer service by the owner. Faulty products and you blame the customer? Not cool. I was so disappointed I left the earrings as I can’t do anything with them. The owner got $33 of mine for a cheaply made pair of earrings which stings because of principal. I won’t return and advise others to be weary.

Genoveva Rea Blehm

While my daughter visited town a few weeks ago, we dropped by this fabulous boutique to get some gifts. Carmen has the best taste in clothing and accessories, timeless, well priced, and beautifully displayed. The owner was knowledgeable and made it a pleasant experience. My daughter was delighted, and has ordered many other things by phone. The gifts were wrapped in a creative manner, which made them that much more special. I would highly recommend this shop and the people who help it run it. We will go back many more times

Tiffany Hubbell

I have never written a review in my life but I feel the need to share the horrible experience I had because I don't want anyone to go through what I did. I bought a necklace and the first time I tried it on, it broke. I tried to return it and it was a whole process. I had to go back and forth with the owner via email and in the end, she accused me of lying and blamed my children for breaking the necklace and that I should have bought a new one myself. I am honestly disgusted with this place. Please don't go here.

Jasmin Carpenter

I found my new go-to place for clothing and gifts! The boutique is super cute and filled with unique clothing and accessories (total bonus, not your typical Scottsdale prices)!
Carmen and Rachel were BOTH extremely inviting and helpful while I shopped, providing a very laid back type of environment.

I definitely recommend this boutique!

Ashleigh Kaliszuk

This store has some cute stuff, but the first time I ever walked in there, the first thing I heard from the woman who was working there was her saying a lot of negative things about other local businesses. How is that a good business model? I’m not big on that type of negativity... so when I visit AZ all winter from Canada it’s not a shop I like to support. How about you try being positive and supporting those around you?!

cody buntz

Purchased a necklace and matching bracelet for my wife for Christmas. My wife wasn't a fan and tried to return them and was told she couldn't return jewelry. Moral or the story don't buy a gift here!

Mindy Holmes

If you are looking for some special pieces for your closet this is the place. Every time i get my hair done i stop by the store to grab a piece or two.

Shannon Hanover

Just bought this is Scottsdale today. “S” kept getting caught. Then the link broke off when i tried to untagle bc it was caught and not laying right. They need to honor their products. Also have my bank account statement with date and charge. If I mail it back will you send me a new one? Im from out of town and dont have time to come back in.